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What is Currency in a CRM system?

Currency defines the monetary unit used for transactions within the CRM. Zhylar supports multi-currency operations, enabling businesses to handle global deals efficiently. This feature is essential for accurate pricing, reporting, and financial consistency across international markets.

Managing Currencies

Currencies List View

  • Log in to Zhylar.
  • Go to Left-hand panel
  • Click on Configuration
  • Under Masters, click on Currencies
  • You will be redirected to a new page.
  • All currencies added to the system will be listed.

Organization Base Currency

The base currency is the default monetary unit used for all financial records, reports, and conversions in a CRM system. It serves as the reference point for converting other currencies.
  • It ensures consistency in revenue tracking.
  • Aids in financial analysis across multi-currency operations.
  • Base Currency is selected at the time of organization onboarding.
  • Base currency marked in purple.
  • This currency cannot be changed/deleted.
  • It cannot be marked inactive.

Add New Currency

  • Click + New Currency
  • A side sheet will open.
  • Fill out the details
  • Name: Select currency name, e.g., United States Dollar
  • Currency code and symbol will be auto-selected, e.g., USD-$
  • Fetch Live Rate– The system API will generate the current exchange rate. This rate is between the organization’s base currency and the selected currency.
  • Decimals– Determines how many decimal points to be taken when writing amount. E.g., USD 300.25
  • Click Save
Note: Each currency must carry a unique name/code. Duplicates are not permissible in the system. This means, one currency can only be added to the system only once.

Fetch Live Rate

  • Conversion rate of the currency added vis-a-vis the base currency.
  • If Fetch Live Rate is on, system API will do the calculations for exchange rate automatically.
  • If Fetch Live Rate is off, an exchange rate can be entered manually.

Update

  • Click ⋮ 3 dots >
  • Select Update
  • Make changes
  • Toggle active/inactive status.
  • To mark inactive, currency must not be in use with any companies.
  • If marked inactive, fetch live rate is automatically turned off.
  • Click Save.

Delete Currency

  • Click ⋮ 3 dots > Delete
  • Type “DELETE” to provide confirmation.
  • The currency will be deleted.
  • If currency is associated with some Companies, you will receive an error message.
  • Make requisite changes to proceed.

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Also Read

Units of Measurement General Settings Currencies